FREQUENTLY ASKED QUESTIONS

Where do you ship to?

We ship anywhere in the United States and Mexico. At the moment we do not make other international shipments.

How long will it take for my order to arrive?

The shipment of your order is made the business day after the payment is effective. The shipping company takes 2 to 5 business days to deliver your package if there are no setbacks.

Do the prices include Taxes?

Yes, all the prices of the products in www.artilugios.shop are in USD and include taxes.

Do the prices include shipping cost?

No, for purchases less than a — USD shipping costs — USD, but for purchases greater than — USD, shipping is Free!

Which payment options are available?

You can pay through Paypal and with credit or debit card.

We guarantee that your purchase is 100% secure.

Can I cancel or modify my order?

The cancellation of the order will be made when indicated or due to lack of payment within a maximum of 3 days.

Order modifications are made by notifying the same day the order was placed and with prior approval by our Sales Department.

Do you handle custom orders?

We do not handle custom designs per piece, but if you are interested in custom designs for an event or to promote your company or venue we have an option for you, contact us for more information at atencionaclientes@artilugios.com.mx